August 2024 Update: I could not figure out how to leave another review so I am editing an old one.
I have lived here for 4 years and it has been an overall positive experience. Although we are not happy with the new management charging for landscaping and building electricity, the office staff is always super helpful. I had an issue with my air-conditioning today and Mario (leasing agent) and Luis (maintenance) were very prompt with fixing the issue. Monica has also helped me on numerous occasions and is helpful.
August 2020: Admittedly, I do not live here yet. However, I do need to speak on the customer service I have received through the application process and leading up to my move. Donna Drake is an absolute treasure; she is genuinely the sweetest person I have encountered in any customer service position. She has made this process smooth and easy. My questions were always answered promptly and thoroughly. She eased any of my worries or concerns. I am very excited to move to this community.
Thank you Donna for being so wonderful!